Hilton Garden Inn Louisville-Northeast, Louisville - Reviews, Room Options & Prices 2025

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About the Hotel

9850 Park Plaza Avenue, Louisville, Kentucky, United States of America, 40241

Hilton Garden Inn Louisville-Northeast offers 135 accommodations in a smoke-free setting with an indoor pool, restaurant, and 24-hour fitness center. The 3-star hotel provides 3000 square feet of conference space with meeting rooms, complimentary WiFi throughout, and a garden.

Modern Room Amenities

Rooms at Hilton Garden Inn feature premium bedding, laptop-friendly workspaces with ergonomic Mirra chairs, and iPod docking stations. Each unit includes a microwave, mini-refrigerator, and an LCD flat-panel TV with HBO.

American Dining Options

Great American Grill specializes in American cuisine. The Pavilion Pantry offers ready-to-cook meals with extensive room service options.

Business and Leisure

The Northeast Louisville Hilton Garden Inn provides a 24-hour business center, convenience store, and laundry facilities. Guests can access the indoor pool and explore Beckley Creek Park.

Strategic Business Location

Located adjacent to Paddock Shops, the hotel offers access to shopping, dining, and entertainment. Local corporations include ADP, Anthem, Ford Truck Plant, and Norton Brownsboro Hospital, all within proximity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

33 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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King Room

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Junior Suite

Max:

4 persons

33 m²

Bed options:

1 King Size Bed

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Center

Louisville 10.5 mi

Airports

Louisville (SDF) 15.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Off-site parking lot

Baggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Elevator
ATM/Cash machine
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Room service
Housekeeping
Laundry
Dry cleaning
Stores/Commercial services

Dining

Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

9850 Park Plaza Avenue, Louisville, Kentucky, United States of America, 40241

Map view

9850 Park Plaza Avenue, Louisville, Kentucky, United States of America, 40241

City landmarks

Parks

EP "Tom" Sawyer State Park

2.2 mi

Nearby

Mall

Paddock Shops

1600 ft

Restaurants

Potbelly Sandwich Works

1100 ft

4023 Summit Plaza Drive

Arby's

4100 ft

4900 Norton Healthcare Blvd

Zoes Kitchen

2100 ft

4126 Summit Plaza Dr

Blaze Pizza

2100 ft

4118 Summit Plaza Dr

Five Guys

2200 ft

4116 Summit Plaza Dr. The Paddock

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

7.6

Location

8.6

Service

8.6

Dining

8.0

Henry

United States of America, March 2025

6.8/10

During my stay at Hilton Garden Inn Louisville-Northeast, I found a mix of positives and negatives. The room was clean and well-equipped for my needs, which I appreciated. however, the service could have been more attentive, especially at check-in. Additionally, the breakfast left something to be desired, with limited options that felt slow to provide. Overall, it was an average experience that met basic needs but didn’t exceed expectations.

Rooms

7.0

My room was clean and had all the essentials like a kitchenette and comfortable seating, but felt a little cramped with two beds. The bedding was nice, although the sleep quality could be improved.

Service

6.0

The front desk staff didn’t seem very engaged during check-in, and my request for room cleaning wasn’t fulfilled as promised. though the bar staff were friendly and attentive.

Location

8.0

The hotel has a great location, being conveniently close to shopping areas and dining, making it easy to explore the surroundings.

Dining

6.0

Breakfast was okay but lacked variety compared to other hotels I've visited. The made-to-order aspect felt a bit chaotic and didn’t always meet expectations.

Facilities

7.0

The hotel had good facilities, including a well-equipped exercise room and a bar area, which added to the experience, but the overall upkeep could use improvement.

Brian

United States of America, March 2025

5.4/10

I had an overall pleasant experience at the Hilton Garden Inn Louisville-Northeast. The hotel was conveniently located right off 71N, making it easy for me to travel around Louisville. The staff was friendly and helpful, though I encountered a bit of attitude from one breakfast attendant. The breakfast itself was a nice hot offering, which I appreciated. 😊

Rooms

8.0

My room was spacious, clean, and comfortable. It provided all the amenities I needed, and I enjoyed the quiet atmosphere during my stay.

Service

7.0

The staff was incredibly friendly and professional, making me feel welcome throughout my stay. However, the breakfast service could improve, as one attendant wasn't the warmest.

Location

9.0

I loved the location; it was close to shopping and dining options, all within walking distance. The easy access to the highway was also a big plus.

Dining

8.0

The breakfast offered plenty of tasty options, and I enjoyed the convenience of the on-site bar, which had good service.

Facilities

7.0

The hotel had solid facilities with everything I needed for a comfortable stay, but there were a few minor housekeeping issues.

Bruce

United States of America, March 2025

5.6/10

My stay at the Hilton Garden Inn Louisville-Northeast had its highs and lows. The staff was incredibly friendly and helpful, which made for a welcoming experience. However, the noise from the highway was quite bothersome at times, and I encountered issues with room cleanliness. Overall, it was a decent experience, but some improvements could be made.

Rooms

6.0

The room was updated and clean, but I noticed some missed details like a dirty washcloth and not enough towels. it could use some upgrades for a more comfortable stay.

Service

10.0

The staff truly stood out – everyone from the front desk to the bar staff was friendly and accommodating. They provided a welcoming atmosphere that made a big difference.

Location

8.0

The hotel is conveniently located in Northeast Louisville, within walking distance of various restaurants and bars. It made it easy for me to explore the area.

Dining

9.0

I enjoyed breakfast with options like made-to-order omelets and fresh fruits. it was much better compared to some other hotels I've visited.

Facilities

6.0

Facilities were fairly standard with room service and laundry options available. I did have issues with the housekeeping service, which was disappointing.

Vincent

United States of America, February 2025

6.2/10

I had a wonderful stay at the Hilton Garden Inn Louisville-Northeast. The staff was extremely warm and friendly, making me feel at home from the moment I arrived. While I loved the cleanliness of the facilities, including my room, I did notice some issues with the comforter that could use attention. Overall, I would highly recommend this hotel for its welcoming atmosphere and great breakfast options.

Rooms

9.0

The room was clean and comfortable, but the comforter had some stains that could be improved. Overall, still a pleasant lodging experience.

Service

10.0

The staff members were consistently friendly and helpful, making sure I had everything I needed during my stay.

Location

10.0

The location is fantastic! It's within walking distance of several restaurants and bars, which is great for dining options.

Dining

9.0

Breakfast had a great selection, including buffet items and made-to-order options like omelets and pancakes, definitely worth the price.

Facilities

9.0

The on-site facilities were well-kept and convenient, including a decent bar area and options for laundry services, making my stay easy and comfortable.

Helen

United States of America, November 2024

6.0/10

My stay at the Hilton Garden Inn Louisville-Northeast had its ups and downs. The hotel itself is clean and comfortable with spacious rooms, and the staff were incredibly friendly and welcoming. However, the issues with the elevator and the cleanliness of the common bathrooms left much to be desired.

Rooms

8.0

I found my room to be spacious and clean, equipped with all the necessary amenities. It was comfy enough for a relaxing stay.

Service

10.0

The staff were by far the most courteous and friendly individuals I've encountered, making my stay more enjoyable. They truly set a gold standard for hospitality.

Location

8.0

The location is great, with plenty of nearby restaurants and attractions. It was easy to reach downtown Louisville within a short drive.

Dining

8.0

I enjoyed the breakfast, especially the omelette and pancake options. It was fresh and satisfying, though I wished for a bit more variety.

Facilities

6.0

While the facilities are decent, I did experience some hiccups. The elevator was out of service, which was inconvenient during my stay.